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Security & Privacy

Includes answers to common questions regarding the security of patient data to HIPAA compliance.

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Business Associate Agreement (BAA) explained

The Privacy Rule allows a covered entity (you) to use a business associate (ChiroUp) to perform functions or activities on...

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Locate my Business Associate Agreement (BAA)

To Locate the BAA: 1) Navigate to the profile icon on the top right of the screen and select User...

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Do I need to modify my HIPAA agreement?

Providers who do not “opt out” of ChiroUp Outcome Tracker may need to modify their patient HIPAA agreement to disclose...

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Is ChiroUp HIPAA compliant?

Yes! ChiroUp is HIPAA Compliant. Under the HITECH Act, the term “personal health record (PHR)” means an electronic record of...

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View the ChiroUp terms of Use

You can find a copy of the terms of use Here . Please contact our support team at support@chiroup.com if...

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Do you need to obtain the patient's authorization to email reports and surveys?

HIPAA allows health care providers to use e-mail and text message to communicate health issues and treatment with their patients...

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Do you need to obtain consent to email or fax a patient's physician?

No, at least in the US. According to HIPAA: "The HIPAA Privacy Rule permits a health care provider to disclose...

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What do I do if I forgot my ChiroUp Password?

If you have forgotten your password, you can simply use the “forgot password” feature on the ChiroUp login page.

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