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Troubleshooting Tips

From resetting your password to clearing your cache – find a solution here.

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    • How to Clear Your Cache

      Periodically clearing your cache is a great way to ensure your ChiroUp account is functioning properly. Use the f ollo...

      160 views 0 likes

    • Why is my condition report not appearing?

      You will only be able to view condition/exercise reports if you have disabled your popup blocke r. Check to ensure...

      466 views 1 likes

    • Reset your patient's HealthCom password

      To Reset Your Patient's HealthCom Password: 1) Navigate to the General tab in the patient's record, and click R es...

      193 views 0 likes

    • Why am I not receiving ChiroUp's emails?

      Many of our email communications are sent through our CRM (customer relationship management system). If you are not receiving these...

      36 views 0 likes

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