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Troubleshooting Tips

From resetting your password to clearing your cache – find a solution here.

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How to Clear Your Cache

Periodically clearing your cache is a great way to ensure your ChiroUp account is functioning properly. Use the f ollo...

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Why is my condition report not appearing?

You will only be able to view condition/exercise reports if you have disabled your popup blocke r. Check to ensure...

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Reset your patient's HealthCom password

To Reset Your Patient's HealthCom Password: 1) Navigate to the General tab in the patient's record, and click R es...

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Why am I not receiving ChiroUp's emails?

Many of our email communications are sent through our CRM (customer relationship management system). If you are not receiving these...

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