Different payors may require different service codes. For example, some payors require billing code G0283 instead of 97014.

Configure replacement codes in your Billing codes database to have ChiroUp prompt you to substitute codes based on a patient’s insurance, or automatically replace codes when needed.

🔄 Here's how to set up replacement codes: 

1. Click on your profile icon in the top right of your account, and navigate to Databases and then Billing Codes. 

2. Select the code that you want to replace. When the billing code panel opens, click the lock icon to open the code for editing. 

3. Replacement codes are payor-specifc. Under the Payors header, enter the payor that requires the replacement code. 

4. Under the Replacement Code field, enter the billing code you want to use as the replacement for your originally selected code for this payor. 

5. Don't forget to click Save!

Now, in this example, when you add the code 97014 to a purchase with the payor policy that requires G0283, ChiroUp will alert you and easily allow you to replace the code - see image below. 

Click Apply to replace 97014 with G0283. 

💡 Pro Tip: 

Setting up a Replacement Code will prompt you to easily replace billing codes when necessary by clicking the Apply button. 

Want your replacement codes to always automatically replace, without having to click Apply each time?

Navigate to Clinic Settings > Billing > Global. Toggle ON Auto-apply replacement codes. 

Doing so will automatically apply replacements when applicable. 

You can always undo a replacement by clicking Undo.