When you switch EHRs, some patients may have outstanding balances from your previous EHR that you will want to input into their ChiroUp record.
Here's how to add a patient balance:
1) First, we need to enable balance transfers in your Clinic Settings. Click on the profile icon in the top right corner and select Clinic Settings.
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2) Select the Billing tab and under Global, check the box for Enable Balance Transfers.
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3) Now that you've enabled balance transfers, navigate to the patient's record to which you want to add a balance.
4) Select the Transactions tab.
5) Click the green Balance Transfer button.
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6) Enter balance details: amount, description, and reference number (optional).
7) Click Create.
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8) The patient balance has now been added to the patient's account! The patient can pay on this balance like they would any other purchase.
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Note!
This is only applicable to Patient balances. Outstanding Payor balances cannot be added.