Are your automated posts not going through? Follow this troubleshooting guide to ensure your settings & permissions are updated so we can begin posting!
1) Make sure your Instagram is a "Professional Account"
You can do this by navigating to your Instagram profile on your mobile device. ≡ in the top right-hand corner > Settings > Account > Switch to professional account.
If you see "switch account type," your Instagram is already a professional account.
⚠️ Posting will NOT work if your account is a personal or creator account.
2) Make sure your Instagram business account and Facebook business account are connected.
You can do this by navigating to your FACEBOOK business page settings. Settings & Privacy > Settings > Linked Accounts. If you see your Instagram page is already populated, it is already connected.
