Credit Card Fees

You can configure your ChiroUp settings to charge a Credit Card fee to your patients. This article will walk you through the details of setting up your Credit Card fee and how it works when processing a credit card payment. 

Note: Laws regarding credit card fees vary by state, so be sure to review your state’s regulations before applying a credit card fee to patient payments.


Here's how to set up a Credit Card fee: 

Navigate to Clinic Settings > General. Enter your fee percentage in the Credit Card Fee field. 

Don't forget to click Save! 


Here's how the credit card fee will look when taking a payment: 

When taking a payment, the credit card fee will automatically be charged when using the Payment types Credit Card or Credit Card External. 

In this example, a credit card fee of $0.60 will be collected. 

You can waive the credit card fee as needed for individual payments by unchecking the Apply credit card processing fee option. 

 

After creating the payment, you'll see that the Payments tab of the patient record shows the entire collected amount including the credit card fee of $0.60. 

 

When you view the payment, you'll see the actual payment amount is $20 (which can be applied to purchases) and that the processing fee is $0.60 (which cannot be applied to purchases). 


Here is how the credit card fee will appear in the Payment Collection report: 

The Collected amount will reflect the dollar amount you actually collected (including the credit card fee). 

The Applied/Unapplied amount will equal the payment amount that is available to be applied or has already been applied to purchases (excluding the credit card fee).

 

 

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