CC Payment Pending

If you use NCMIC Integrated Payment Processing in ChiroUp and encounter a “CC Payment Pending” error, this article outlines the steps to resolve the issue.

 

If you see a CC Payment Pending message after taking a credit card payment, it indicates there was an issue processing the payment.

To determine the payment status:

1. Click Reconcile Payment.

2. Observe what happens next:

  • If the payment disappears from your screen, it was not successfully processed.
  • If the payment remains on your screen, it was successfully processed.

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