Connect your Clearinghouse to ChiroUp

When setting up your clinic's billing profile(s), be sure to enter your clearinghouse credentials to ensure your claims are formatted to your clearinghouse!  


Here's how to enter clearinghouse details into ChiroUp: 

1. Navigate to the profile icon in the top right corner and select Clinic settings.

2. Select the Billing tab and ensure you have the Profiles screen open. 

 

3. Select your billing profile to open the details panel. 

Next, open up the drop-down below for your clearinghouse's instructions: 

TriZetto (Integrated)

Select TriZetto as your clearinghouse field

Enter your Site ID and SFTP (TriZetto) Password. (This is found in your TriZetto Welcome Email— likely in an Excel Attachment) 

Click Test Credentials.

The system will alert you if the Site ID or SFTP is incorrect. Double check that you are entering the correct credentials. We recommend copying and pasting to ensure accurate entry! 

Remember to click Save!


💡Pro Tip:

Helpjuice Success Callout Body

How do I find my TriZetto Site ID and SFTP?

Site ID:

  • Your TriZetto Site ID will be a string of numbers/letters that looks something like this: 5ABC
  • Hint: Your TriZetto Site ID will likely be in the subject line of the emails you receive from TriZetto!

SFTP (TriZetto) Password: 

  • Your TriZetto rep sends the SFTP to you in your Welcome Email. It will likely either be in the body of the email, or attached as an Excel document. If it is attached as an Excel document, open up the protected document to view the SFTP. It will be a longer string of numbers, letters, and characters that looks something like this: Cu_5WOgG5hG0PllD97n
  • Hint: Use Copy/Paste to copy the SFTP from the TriZetto email to ChiroUp. The SFTP is case sensitive! 
 

 

 
 

TriZetto (Not Integrated)

Select TriZetto as your clearinghouse field

Enter your Site ID

If you are not using the TriZetto Integration, no need to enter a password or to Test Credentials. Just click Save! 

 
 

InfinEDI

Select InfinEDI as your clearinghouse field

Enter your Site Tax ID. You can disregard the Infinedi Password field.

Remember to click Save! 

 
 

ClaimMD

Select ClaimMD as your clearinghouse field

Enter your ClaimMD Account Number. 

Remember to click Save! 

 
 

Office Ally

Select Office Ally as your clearinghouse field

Enter your Office Ally Site ID. 

Remember to click Save! 

 
 

Waystar

Select Waystar as your clearinghouse field

Enter your ClaimMD Account ID. 

Remember to click Save! 

 
 

Health Network Solutions (HNS)

Select Health Network Solutions as your clearinghouse field

Enter your Health Network Solutions Site Tax ID. 

Remember to click Save! 

 
 

Inovalon

Select Inovalon as your clearinghouse field

Enter your Inovalon Site ID. 

Remember to click Save! 

 
 

Ability

Select Ability as your clearinghouse field

Enter your Ability Site ID. 

Remember to click Save! 

 
 

 

Let your onboarding coach know if you have any questions! 

 

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